1. Sub-Services

We provide comprehensive after-completion assistance, including:

• Maintenance Coordination:
  Schedule and manage maintenance tasks with verified service providers.

• Warranty Management:
  Track equipment and material warranties, ensuring timely repairs or replacements.

• Defect Liability Period Management:
  Monitor the warranty period, document defects, and coordinate contractor rectifications.

• Performance Monitoring:
  Assess building systems and finishes to ensure durability and efficiency.

• Owner Support & Consultation:
  Provide technical advice for upgrades, repairs, or future modifications.

• Annual Property Review:
  Conduct optional yearly inspections with recommendations for preventive maintenance.

2. What’s Included

Our Post-Handover Support service includes:

• Warranty and maintenance tracking system

• Scheduled inspections and performance assessments

• Defect-liability management

• Contractor and vendor coordination

• Client consultation and reporting

3. Benefits

• Peace of Mind: Reliable support beyond project completion.

• Asset Protection: Prolong the life of your villa’s finishes and systems.

• Convenience: Single point of contact for all post-handover issues.

• Transparency: Detailed records of service history and resolutions.

• Satisfaction: Continuous attention to quality and comfort.

4. Approach

Our follow-up process keeps your home worry-free:

• Monitor: Track performance and record warranty periods.

• Inspect: Schedule site reviews and collect client feedback.

• Resolve: Coordinate repairs with contractors or vendors.

• Maintain: Provide ongoing recommendations and reports.

5. Pricing

We offer flexible post-handover care packages:

• Basic Support Plan: From $800 — Includes one inspection and defect follow-up.

• Comprehensive Maintenance Plan: From $2,000 — Full-year warranty and maintenance coordination.

• Premium Aftercare Program: From $3,500 — Annual inspections, preventive guidance, and dedicated support.

Custom programs available for multi-unit or estate properties.

6. FAQs

Q: How long does post-handover support last?
A: Typically for 6–12 months after handover, or extended per client request.

Q: Do you assist during the Defects Liability Period (DLP)?
A: Yes, we fully manage DLP coordination and verification of contractor corrections.

Q: Can you arrange future maintenance services?
A: Absolutely — we manage vendor sourcing and scheduling.

Q: Do you keep digital maintenance records?
A: Yes, all activities and reports are stored securely for client reference.

Q: Is there a hotline or direct contact for urgent issues?
A: Yes, premium clients receive priority communication and rapid response support.